Neighborhood Resources

View the PDF of the 2024 Resident Service Guide. This resource contains vital resources and contact information for city residents.

Report non-emergency problems to the City of Syracuse with this app. You can still continue to call-in your service requests by calling 315-448-CITY(2489) but thanks to our new SYRCityline app, you have more options that serve you as a resident.

Strathmore Neighborhood trash and recycling pickup is on Thursday Mornings. 

Pickup will be one day late for the remainder of the week on the following holidays:

• New Year’s Day
• Martin Luther King Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Explore the Trash and Recycling information center to learn more about:

• Trash Pickup
• Recycling Pickup
• Bulk Item Disposal
• Yard Waste & Construction Debris
• Sanitation Carts
• & More

Dial 911 for emergencies. Visit the Syracuse City Police Department's website for more resources and tools including:

• Public Information
• Department Information
• Employment
• Anonymous tips
• Crime Report Lookup
• & More

Yard waste includes brush, small twigs, branches, limbs, and leaves. The city of Syracuse picks up yard waste once a month from April through October.

If this is an emergency, dial 911. You can file a police report online through the Syracuse Police Department Citizens’ Online Police Reporting System.

All dogs are required to be licensed in the City of Syracuse. If this is your first time licensing a pet in Syracuse, click here to learn more. If you already have an account with us or have ever licensed a pet with the City of Syracuse click here to learn more.

The Syracuse Police's team of Dog Control Officers handles nuisances and complaints regarding dogs in the City of Syracuse. These complaints range from barking dogs to unleashed dogs, unlicensed dogs, aggressive/attacking dogs and stray dogs. 

The Syracuse Police Dog Control Officers work with B & R Bunkhouse Adoptables dog shelter operated by Barks & Rec. The dogs at the shelter are all unclaimed strays or victims of cruelty and neglect. The shelter workers and volunteers help to ensure that dogs in the shelter are cared for as they wait for a loving home.

The Department of Parks, Recreation & Youth Programs manages over 1,000 acres of parks, playgrounds, and open spaces in Syracuse including close-by Upper Onondaga Park, Lower Onondaga Park and Elmwood Park.

If there’s a tree on public property that needs to be trimmed or removed, you can report it online.

If you want to plant, trim, or remove a tree on city permit yourself, you’ll need to contact us for a permit. This includes renters, owners, developers, and utilities.

Say Yes Syracuse helps Syracuse City School District and Syracuse charter school students and their families prepare for college and afford its expense, setting our next generation up for a successful future with financial independence.

Learn more about the schools in our neighborhood. 

211 is a free service that connects callers to critical health and human services in their community. Their navigators will provide resources that could help you. If you’re unable to find a service on their website, please dial 2-1-1 for assistance.

The 988 Suicide & Crisis Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones. Call or text 9-8-8.